Discussion topic: Payment
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Message posted on 13 Mar 2026 10:32 AM
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Payment
Why have I been charged twice in one month for my account,normal payment is early in month, I have now been charged again today (13th)
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All Replies
Message posted on 13 Mar 2026 10:33 AM
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Re: Payment
I would like a reply
Message posted on 13 Mar 2026 10:40 AM - last edited: 13 Mar 2026 10:41 AM
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Re: Payment
@Isn7958 wrote:
I would like a reply
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers. Expecting a reply within 1 minute of your first post is unrealistic.
We obviously can't see your bills. Do the bills cover the same subscription, for the same dates?
Did your normal bill payment go through correctly and on time? Failed direct debits are attempted again 10 days later.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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