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Discussion topic: Payment
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This message was authored by: Kemarwright
Message posted on 21 Dec 2025 08:06 AM
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Payment
I cancel my subscription and payment was still taken from my account
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Dec 2025 08:10 AM
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Re: Payment
That's normal @Kemarwright
Billing continues through a notice period and as bills are generated 14 days prior to a payment date it's quite normal that another bill payment will be required. Of course any overpayment will be reimbursed to you. This can take up to 6 weeks from your last day of connection.
Youll need to contact Sky to get it sooner (once it's showing as a credit on your Sky account).
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
HAPPY NEW YEAR
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