@Enzo4 wrote:
I can't pay, I can't talk to an advisor to ask for help
@Enzo4 Unfortunately if you are unable to pay an overdue there is a little an advisor can do for you.
If your bill is already overdue then trying to call Sky will direct you to paying the overdue bill before you can talk to an advisor. If your bill isn't yet overdue but due shortly an advisor still won't be able to help as Sky have an automated system that will restrict services if a bill is overdue.
If you are paying off a credit agreement then you can get a payment holiday just for that component but note that does not apply to any bills for the subscription charges for your service.
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