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Discussion topic: Payment without card

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This message was authored by: Olubunmi

Payment without card

My card is frozen. How dan i pay?

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This message was authored by: GD1

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi  Regardless of your card being forzen you can set up a direct debit on your account and pay that way as that is how Sky expect you to pay https://www.sky.com/help/articles/sky-mobile-bills-and-payments-change-payment-details

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Olubunmi

Re: Payment without card

I cannot do direct debit now until new card comes. Meanwhile, payment will be due before the new card comes. How do I make the payment?

This message was authored by: PandJ2020

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi wrote:

I cannot do direct debit now until new card comes. Meanwhile, payment will be due before the new card comes. How do I make the payment?


Direct Debits use a sort code and account number - not a card number...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi 

Why is your card frozen? That shouldn't normally prevent direct debits. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
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This message was authored by: Olubunmi

Re: Payment without card

I misplaced the card. How do I make payment since its due before new one arrives.

 

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This message was authored by: Olubunmi

Re: Payment without card

You making frozen card will not hinder the payment? That is lovely.

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This message was authored by: Olubunmi

Re: Payment without card

You mean frozen card will not affect the direct debit payment?

This message was authored by: Daniel0210

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi 

Set up a direct debit as explained above. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: PandJ2020

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi wrote:

You making frozen card will not hinder the payment? That is lovely.


You do realise you're talking to other customers and not Sky?

 

If you do not have a payment card (or bank account details to set up a direct debit) then you won't be able to pay.  Your account will be restricted and you may incur late payment charges.  If you have a device plan then a late payment may impact your credit file.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi 

All you need is your bank account number and the sort code, you do not need a card to set this up.

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This message was authored by: PandJ2020

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi wrote:

You mean frozen card will not affect the direct debit payment?


If the underlying bank account is not frozen (just the debit card) then a DD will still work.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: MightyQuinn

Re: Payment without card

Posted by a Superuser, not a Sky employee. Find out more

@Olubunmi wrote:

My card is frozen. How dan i pay?


Hi @Olubunmi   There should be no problem setting up online payment details as most banks recognise that the new card details are required immediately. Open your banking App, and it should show your new card number, expiry date and CCV.

This message was authored by: DaveDrizen

Re: Payment without card


@Olubunmi wrote:

I cannot do direct debit now until new card comes. Meanwhile, payment will be due before the new card comes. How do I make the payment?


As explained you do not need a card to set up  a direct debit . For that the only information is required is  the name of your, the bank, your banks   sort code and your bank account number,

How  do normally check your bank account to see what going in and out of your account.
Do you use a bank app, look on line or do you get  monthly statements.

Any of these will include the above information I have highlighted above to set up a direct debit debit. In fact you must have used this information to order your  new card as that is the way you bank  know who you are.

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