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Discussion topic: Payment deducted for cancelled subscription

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This message was authored by: Nitz1

Payment deducted for cancelled subscription

Hi team 

 

payment deducted for cancelled subscription sky broadband 

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This message was authored by: caesarome

Re: Payment deducted for cancelled subscription

Posted by a Superuser, not a Sky employee. Find out more

@Nitz1 

Have you left Sky now for your broadband if so when was you last day with them and what date was this payment taken on as Sky bills are created 14 days in advance so this might have happened if during these 14 days was your last day with Sky.

 

Do you now see a credit on your account for this payment ?

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This message was authored by: Nitz1

Re: Payment deducted for cancelled subscription

30th June was last date

This message was authored by: caesarome

Re: Payment deducted for cancelled subscription

Posted by a Superuser, not a Sky employee. Find out more

@Nitz1 

If that was you last day with Sky what date is this bill ?

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