Payment break

[Siy]

Hi I've recently lost my job is there anything you can do to help me out 

[GD1]

@Siy  Sky only offer payment holidays on Sky Mobile or Glass TVs bought on credit through Sky.  https://www.sky.com/help/articles/sky-payment-holiday

[Daniel0210]

@Siy 

There's a payment holiday and it only applies to Sky Glass and Mobile subscriptions.

This link explains it and its limitations (not sim only)

https://www.sky.com/help/articles/sky-payment-holiday. 

And there's a loan extension, but again only for Glass or Mobile.

You would have to call Sky to arrange the loan extension, you can't arrange it here or online. It only lets a loan to be extended by 12 months which therefore reduces the monthly payments.

https://www.sky.com/help/articles/sky-loan-term-extension 

[MightyQuinn]

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@Siy wrote:

Hi I've recently lost my job is there anything you can do to help me out 

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Hi @Siy   We cannot help you out (just other customers) but Sky's help page may help Support with financial difficulty.