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Discussion topic: Paying too much

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This message was authored by keira24 This message was authored by: keira24

Paying too much

My friend is with sky and has been for the same amount of years as me, but is paying less! She pays £93.50 a month with everything the same but she's has broadband and I don't but I pay £95! 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Paying too much

Posted by a Superuser, not a Sky employee. Find out more

@keira24 

Everyone's discounts are probably different. It's down to negotiations when your discounted deal comes up for renewal. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
keira24
Topic Author
This message was authored by keira24 This message was authored by: keira24

Re: Paying too much

I have literally just renewed though.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Paying too much

Posted by a Superuser, not a Sky employee. Find out more

@keira24 

Renewals also don't carry the same discount: there's no obligation for Sky or similar providers to charge the same for all customers, and none of them do so.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Paying too much

Posted by a Superuser, not a Sky employee. Find out more

@keira24 

Then when your friend renews the same may apply to them. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
keira24
Topic Author
This message was authored by keira24 This message was authored by: keira24

Re: Paying too much

I will ring them and see what they say

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Paying too much

Posted by a Superuser, not a Sky employee. Find out more

@keira24 wrote:

I will ring them and see what they say


Discounts are offered on a number of factors. The more services (and add-ons ) you take out with Sky, generally the better the discounts you can get. Longevity of being a Sky customer doesn't really affect anything, although you may get one or 2 pounds a month more discount based on that. Discounts offered also can differ day-to-day so there is likely a factor of Sky interal renewal/sales targets that come into affect as well.



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