Paying bill

[Aaron87]

I suffered a head injury last month and not long come out off hospital. Because of this I ain't got no money and missed paying my bill for broadband when it was due. I won't get no money till the end of this month 

[MarkGoldsmith · Accepted solution]

Unfortunately in that case your Sky services will likely be restricted as that is Skys automated process.

Typcially if you pay by DD and it fails you get a 10 day grace period, after which they will try to take the DD again. If the second attempt fails you will be asked to manually pay within a short time frame before your services are restricted.

If you are late by over 2 weeks Sky will likely ask for the next bill to also be paid before service is restored, and you will also need to setup a new continuous payment method on your account.