Discussion topic: Paying bill difficulty.
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Message posted on 29 Sep 2026 02:55 PM
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Paying bill difficulty.
When i click on the amount needed to be paid the page won't change to the "review payment " option so I can pay the outstanding balance.
Not for the first time this has happened.
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All Replies
Message posted on 29 Sep 2026 03:08 PM
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Re: Paying bill difficulty.
@Albie7714 do you not have a direct debit or monthly card payment set up, as you agreed to do in your contract with Sky?
Message posted on 29 Sep 2026 03:38 PM
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Re: Paying bill difficulty.
That sounds like you are wanting to make a manual payment. Any manual payment is unnecessary unless your services become restricted.
Best to let the Direct Debit or continuous card payment you have set up (as per the T's and C's) do the transaction Sky will be expecting.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 29 Sep 2026 08:14 PM
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Re: Paying bill difficulty.
Did the same thing happen to you as did me, my Direct debit disappeared into thin air
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