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Discussion topic: Paying bill difficulty.

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This message was authored by: Albie7714

Paying bill difficulty.

When i click on the amount needed to be paid the page won't change to the "review payment " option so I can pay the outstanding balance.

Not for the first time this has happened.

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This message was authored by: Mark39

Re: Paying bill difficulty.

Posted by a Superuser, not a Sky employee. Find out more

@Albie7714 do you not have a direct debit or monthly card payment set up, as you agreed to do in your contract with Sky?

This message was authored by: Daniel0210

Re: Paying bill difficulty.

Posted by a Superuser, not a Sky employee. Find out more

@Albie7714 

That sounds like you are wanting to make a manual payment. Any manual payment is unnecessary unless your services become restricted.

 

Best to let the Direct Debit or continuous card payment you have set up (as per the T's and C's) do the transaction Sky will be expecting.


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Sky customer since 2001
with:
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This message was authored by: niall100

Re: Paying bill difficulty.

Did the same thing happen to you as did me, my Direct debit disappeared into thin air 

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