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Discussion topic: Pay my Sky Marketplace Disney+

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This message was authored by gstany84 This message was authored by: gstany84

Pay my Sky Marketplace Disney+

Hello,

 

I want to pay my outstanding Disney+ bill before it's cancelled.   I need it for the holiday season. I rang the number that was shown on my TV screen and nothing. 

 

So I can pay for it now. 

 

Rgds

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This message was authored by GD1 This message was authored by: GD1

Re: Pay my Sky Marketplace Disney+

Posted by a Superuser, not a Sky employee. Find out more

@gstany84  You're only posting to other customers, you can't make payments through a public community.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


gstany84
Topic Author
This message was authored by gstany84 This message was authored by: gstany84

Re: Pay my Sky Marketplace Disney+

Thanks for the reply. 

 

Send me in the right direction then. Thanks

 

Rgds

This message was authored by GD1 This message was authored by: GD1

Re: Pay my Sky Marketplace Disney+

Posted by a Superuser, not a Sky employee. Find out more

@gstany84  If you pay for Disney+ through Sky try paying through yout SKy box, if you pay direct to Disney+ you need to login and pay them.

 

If not call the number as advised.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


gstany84
Topic Author
This message was authored by gstany84 This message was authored by: gstany84

Re: Pay my Sky Marketplace Disney+

Already tried this, through the TV, but it requires activation, which btw is strange as I already can watch Disney+.  So there's an error somewhere.  I pay Disney+ through Sky Marketplace. But can't find an

This message was authored by caesarome This message was authored by: caesarome

Re: Pay my Sky Marketplace Disney+

Posted by a Superuser, not a Sky employee. Find out more

Not sure if this helps:

 

In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

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gstany84
Topic Author
This message was authored by gstany84 This message was authored by: gstany84

Re: Pay my Sky Marketplace Disney+

Just tried it.  I was getting hopeful until it refused to accept my payment method.  I have funds in bank.  

 

Rgds

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