0

Discussion topic: Pause sky

Reply
This message was authored by Gasandair02 This message was authored by: Gasandair02

Pause sky

I am going to have to move out for 2 of more months. As our house has a leak and needs major repairs. I would need to pause my payments for March and April and maybe May. As I won't be in the house to use the t.v. So I need to pause the t.v payments for these months. Please can you advise this will be activated. Thanks
Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

No @Gasandair02 Sky do not pause subscriptions. You either need to cancel completely (if Sky will allow you to) and return all loaned equipment or carry on paying as normal.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gasandair02   They assume that you would be using Sky Go.

This message was authored by caesarome This message was authored by: caesarome

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

@Gasandair02 

What TV service do you have as you can only request a payment holiday if it is Sky Glass as you will have signed a credit agreement for it, that apart you can not do this with Sky+ or Sky Q.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion