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Discussion topic: Pause sky

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This message was authored by: Gasandair02

Message posted on ‎16 Feb 2025 06:46 PM

Pause sky

I am going to have to move out for 2 of more months. As our house has a leak and needs major repairs. I would need to pause my payments for March and April and maybe May. As I won't be in the house to use the t.v. So I need to pause the t.v payments for these months. Please can you advise this will be activated. Thanks
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎16 Feb 2025 06:59 PM

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

No @Gasandair02 Sky do not pause subscriptions. You either need to cancel completely (if Sky will allow you to) and return all loaned equipment or carry on paying as normal.


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This message was authored by: MightyQuinn

Message posted on ‎16 Feb 2025 07:19 PM

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gasandair02   They assume that you would be using Sky Go.

Welcome to the Sky Community

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This message was authored by: caesarome

Message posted on ‎16 Feb 2025 07:27 PM

Re: Pause sky

Posted by a Superuser, not a Sky employee. Find out more

@Gasandair02 

What TV service do you have as you can only request a payment holiday if it is Sky Glass as you will have signed a credit agreement for it, that apart you can not do this with Sky+ or Sky Q.

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