Discussion topic: Parked charge

This message was authored by: Josephina30 · ‎20 Jan 2023

Can anyone tell me what a parked charge of £39 is on my bill please?

I rang Sky for help in December, as my mobile and laptop wouldn't connect to the internet.

Sky sent me a new Sky box, as they said my Sky box was nearly 20 years old and have charged me £9.95 delivery and £39 for the Sky box. They have refuned me the £39, but there is also a parked charge of £39 on my bill and I have no idea what it means.

This message was authored by: Chrisee · ‎20 Jan 2023

@Josephina30 it maybe because they expect you to return the old box but that is not normally required for a Sky+HD box. Give Sky a call to check

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Mark39 · ‎20 Jan 2023

@Josephina30 we've seen occasional posts about parked charges before, but I don't think they've ever turned into an actual charge against your bill. You could just keep an eye on your future bills to see if it becomes an actual charge, or give Sky a.call to query it, as suggested,

Discussion topic: Parked charge

Parked charge

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