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Discussion topic: Paramount plus impossible to cancel

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This message was authored by Clare123456677 This message was authored by: Clare123456677

Paramount plus impossible to cancel

It's basically impossible to cancel paramount plus even cancelling my bank card hasent resolved the issue paramount say its sky sky say its paramount fed up should be much easier to cancel than this

 

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Paramount plus impossible to cancel

Posted by a Superuser, not a Sky employee. Find out more

Not sure if you can do it via this way but it is worth looking into:

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Paramount plus impossible to cancel

Posted by a Superuser, not a Sky employee. Find out more

Not sure if you can do it via this way but it is worth looking into:

 

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.


In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by nolte This message was authored by: nolte

Re: Paramount plus impossible to cancel

Posted by a Superuser, not a Sky employee. Find out more

How did you subscribe to paramount plus?

Was it through the sky cinema offer?

---------
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Clare123456677
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This message was authored by Clare123456677 This message was authored by: Clare123456677

Re: Paramount plus impossible to cancel

No I have had it on ages never watch it seems impossible to cancel even got new bank card but money still coming out sky blames them vice versa

 

Clare123456677
Topic Author
This message was authored by Clare123456677 This message was authored by: Clare123456677

Re: Paramount plus impossible to cancel

Thanks its sorted

This message was authored by Anne1355 This message was authored by: Anne1355

Re: Paramount plus impossible to cancel

Hi, I'm having the same problem. How did you sort this in the end please? 

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