25 Sep 2024 04:52 PM
It's basically impossible to cancel paramount plus even cancelling my bank card hasent resolved the issue paramount say its sky sky say its paramount fed up should be much easier to cancel than this
25 Sep 2024 05:03 PM
Posted by a Superuser, not a Sky employee. Find out moreNot sure if you can do it via this way but it is worth looking into:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
25 Sep 2024 05:03 PM
Posted by a Superuser, not a Sky employee. Find out moreNot sure if you can do it via this way but it is worth looking into:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
25 Sep 2024 06:17 PM
Posted by a Superuser, not a Sky employee. Find out moreHow did you subscribe to paramount plus?
Was it through the sky cinema offer?
25 Sep 2024 07:45 PM
No I have had it on ages never watch it seems impossible to cancel even got new bank card but money still coming out sky blames them vice versa
25 Sep 2024 07:45 PM
Thanks its sorted
08 Feb 2025 01:10 PM
Hi, I'm having the same problem. How did you sort this in the end please?
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