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Discussion topic: Bill

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This message was authored by: Sashat41

Bill

Can you please tell me why my phone bill was so extra high this month 

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This message was authored by: MightyQuinn

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Sashat41 wrote:

Can you please tell me why my phone bill was so extra high this month 


Hi @Sashat41   I am afraid that is something we fellow customers wouldn't know. I would try contacting Sky.

This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Sashat41 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous one to see where it differs. A bill increase usually involves roaming charges, buying extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

 

Only 01, 02, 03 and UK 07 mobile numbers are inclusive.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Sashat41 

What does your bill show via the MySky app ?

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