Paramount+ code does not work

[WND]

Hi,

I am trying to claim the Sky VIP 9-month Paramount+ promotional offer. When I open the reward in my My Sky app, the unique promo code box is completely blank, so I cannot complete my signup on Paramount+.

I am trying to use a brand-new email address for Paramount+, but without the code from the app, it only offers a standard 7-day trial.

Am i doing something wrong?

Many thanks 

[-Heather-]

Hi @WND, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141