Paramount 9 month VIP free didn’t work so charged

[GerryP]

As a vip offer I got 9 months offered free but code didn't work and I will be charged after 7 day free trial. What did I do and who do I contact? Virtual assistance no help 

[Brill+Gill]

Hi @GerryP, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141