@stapsie+123 wrote:
I set up the account as instructed in the VIP app section in order to get a one year free subscription to paramount +. In the information it said I could cancel at any time and still get my one year subscription. So I cancelled immediately but I've now had my sub subscription cancelled after a week.
Unfortunately the information in Sky vip information for this offer is wrong. Sky involment of this vip offer is just to give you a code to put on the paramount + web site you actual paramount + subscription is with paramount+ direct as would have realise as you had to give them you payment details as part of the sign up process. It actually just a way of paramount+ getting new custome as it not available to exsisting subscribers of paramount + if they try putting the code provided by that just invalid come up on the screen. When I did the offer and the end of sign up prosess on the paramount+ web site , there was a warning on screen that canceling within or the start of 12 month promotion period would mean that your subscription will end in you case either immediately if you already had the initial 7 day free period before cancelling or as your case after the end of the 7day free period if still that period when you cancelled and the you will lose any remaining period of the 12 month promotional period. In your case unfortunately that all of it because canceled before it even started. As I said you contract is with paramount + direct, and it there terms and conditions that apply which this offer andone of them unfortunately though Sky information said you cancel and still get the 12 month promotional period is wrong and though may be misleading, complaining to Sky will probably have no effect as apart from giving the code this offer is no other way connected with Sky.
