23 Dec 2022 09:39 PM
I have not received any packaging to return my sky boxes and my contract is due to end soon. When will I recieve this? It said I could order online but then didn't take me to a link.
23 Dec 2022 09:56 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can use whatever boxes you have if you want as this link will help you to print the return label:
https://www.sky.com/help/articles/return-tv-broadband
Make sure you get and keep proof of posting when sending this off.
23 Dec 2022 09:59 PM
Posted by a Superuser, not a Sky employee. Find out more@Emma2211no your contract only ends when you contact Sky and give notice to cancel. It doesn't end automatically.
24 Dec 2022 05:51 AM
Posted by a Superuser, not a Sky employee. Find out more@Emma2211no
Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, so 31 days for TV / 14 days for broadband (to the address that the account is registered at).
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