0

Discussion topic: Package

Reply
This message was authored by: Bicmuk

Package

Is it possible to change your package via the app or online?

Reply

All Replies

This message was authored by: Daniel0210

Re: Package

Posted by a Superuser, not a Sky employee. Find out more

@Bicmuk 
I presume you are referring to TV subscriptions here?

 

To remove part of your TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply