Overpaid

[Moonup]

Had a email saying my bill would be £93.90 for April which I am very happy with. only you have taken out again the full amount of £177.40 please can you revise? Why

[Daniel0210]

@Moonup 
This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

Have you made an unnecessary manual payment then Sky have taken the planned payment? 

[Mark39]

@Moonup your bill for £177.40 woild have been generated two weeks ago (assuming it was paid today). Could that have been before you received the email?

[Moonup]

Dose not give a date, just April payment. I see the ones ahead are also staying £177.40 in May, June and July.

[Moonup]

No , I pressed wrong button still review my previous answer

[Daniel0210]

---

@Moonup wrote:

Had a email saying my bill would be £93.90 for April which I am very happy with. 

---

@Moonup 

Have you recently spoken to Sky to negotiate a new discounted deal? Was that email as a result of that? 

[Moonup]

No, it was just sent to me after a review, luckily I was going to contact sky about how high my bill was. Once I got this email I thought it was sorted.

[Moonup]

It's called a flexible contract

[Moonup]

We were having a discussion and you have now disappeared 

[Moonup]

Do not like all this badge thing it's very confusing 

[Moonup]

Have you a phone number so I can talk to someone later.

[Daniel0210]

---

@Moonup wrote:

We were having a discussion and you have now disappeared 

---

@Moonup 

No need for a new thread, your original thread hasnt gone anywhere. I will point out again… This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

[Daniel0210]

---

@Moonup wrote:

It's called a flexible contract

---

@Moonup 

What do you mean by a flexible contract.