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Discussion topic: Overcharged

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This message was authored by: Robbie38

Overcharged

I moved house. Had to go from a 150mbps package down to a 72mbps package and was told my payments would stay at £27 a month. I have been charged £45 for my broadband. No other additional bills. Who do I contact and how do I get it sorted.

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This message was authored by: Anonymous

Re: Overcharged

@Robbie38 You contact Sky. This is primarily a customer to customer forum. 

 

https://www.sky.com/help/articles/contacting-sky

This message was authored by: Mark39

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more

@Robbie38 have you checked that your bill covers only a month?

This message was authored by: caesarome

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more

@Robbie38 

What does your next bill show that you will be paying ?

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