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Discussion topic: Overcharged
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This message was authored by: AnnemarieWalter
Message posted on 12 Apr 2025 05:05 AM
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Overcharged
I have been charged ten pounds to much and it says as payment is late which it certainly isn't so why is this
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Apr 2025 05:35 AM
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Re: Overcharged
@AnnemarieWalter
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.
So are you saying your bill was £10 more than expected- in which case it could be the April annual price increase or a discount has ended. Compare this bill with a previous one to see where they differ.
Otherwise it could be a late payment fee which if you dispute this you'll need to call Sky to discuss.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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