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Discussion topic: Overcharged

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Avatar for Hd13
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This message was authored by: Hd13

Message posted on ‎16 Feb 2026 01:05 AM

Overcharged

Sky digital payment took out twice once on the 6th and again on the 16th why two charges in one month 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎16 Feb 2026 03:22 AM

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more
@Hd13 wrote:

payment took out twice once on the 6th and again on the 16th 

@Hd13 

Have you made an unnecessary manual payment and then Sky have taken the planned payment as normal? If you have, post back on this thread and we can advise further. 


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This message was authored by: caesarome

Message posted on ‎16 Feb 2026 05:33 AM

Re: Overcharged

Posted by a Superuser, not a Sky employee. Find out more

@Hd13 

Are you new to Sky or are you a existing customer who has made a manual payment ?

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