Over charges

[Sonia8]

Hi

Could someone help?

I have been charged with Sky Signature and Sky Cinema twice on my current bill. I went to look at my future bills, and they are going up. 

I used to pay £109 per month. the recent bill was £114 and my future ones will be from £124 to £135.

Why are there so many price varieties, and why am I charged £0.50 for an invoice if my bill is paperless?

Is it just me or someone in the same situation? Help is needed, please. Thanks

[Daniel0210]

@Sonia8 

As well as the annual price increase (for which you should receive an email or letter in the coming weeks), discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. Try comparing a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Paper bills are charged at £1.75 so not sure why there's a 50p charge. Check this link that paper bills haven't been selected in error

https://www.sky.com/help/articles/managing-paper-electronic-bills