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Discussion topic: Over charged

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Avatar for Sharonk
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This message was authored by: Sharonk

Message posted on ‎09 Jul 2024 05:24 PM

Over charged

I cancelled my tv service in June giving 30 days notice. I have kept my broadband and talk. My bill for July/August and future bills is still charging the costs with my tv package? I have paid the broadband costs but not the tv and now getting notices of overdue payment 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎09 Jul 2024 05:26 PM

Re: Over charged

Posted by a Superuser, not a Sky employee. Find out more

@Sharonk 

How did you cancel? Did you receive an email from Sky acknowledging the cancellation? 


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This message was authored by: caesarome

Message posted on ‎09 Jul 2024 05:27 PM

Re: Over charged

Posted by a Superuser, not a Sky employee. Find out more

As bills are created 14 days in advance billing does continue as normal right up to the day you leave so what day was your final day with Sky ?

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