Discussion topic: Over 2 weeks and sky have still not responded online to cancel

This message was authored by: adam822 · ‎26 Sep 2023

I have been trying to change my contract for a long time and have never manged to speak to anyone as the virtaul assitant puts ypou in a que and iv been waitng from 9am till 19.30pm on over 3 days and no response and the window shuts down. ALl i want to do is cancel my subscription as this has now become a joke and skys customer service is so poor

This message was authored by: caesarome · ‎26 Sep 2023

What services are you trying to cancel ?

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This message was authored by: Mark39 · ‎26 Sep 2023

@adam822 you could always call.

This message was authored by: AprilFool76 · ‎26 Sep 2023

I got on chat at 9am, waited about 25 minutes for an agent and had my TV subscription cancelled in 20 minutes.

Discussion topic: Over 2 weeks and sky have still not responded online to cancel

Over 2 weeks and sky have still not responded online to cancel

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