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Discussion topic: Out standing balance. Refund

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This message was authored by: Anonymous

Message posted on ‎19 Dec 2025 08:28 AM

Out standing balance. Refund

Hi I have a balance on my now closed account. I left sky 8 weeks ago. (Tv & BB) I Returned all equipment which has been confirmed as received. Still not received the outstanding credit back. Apartment from spending MORE of my time speaking to inadequate customer service what's the best way of getting my money?

thanks for any help.

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎19 Dec 2025 08:52 AM

Re: Out standing balance. Refund

Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:

What's the best way of getting my money?

By calling Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Dec 2025 09:44 AM

Re: Out standing balance. Refund

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

You need to persevere in calling Sky. It can't be done here or online.

 

Agents should be able to reimburse you within 3-5 working days if your payment method is still active. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
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Sky customer since 2001
with:
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MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Anonymous

Message posted on ‎19 Dec 2025 12:22 PM

Re: Out standing balance. Refund

Ok thanks

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