0

Discussion topic: Ordering

Reply
This message was authored by: keiraL

Ordering

I've tried to order a laptop but it's just saying it's delivering a sim?? How do I know if I laptop will come with it

Reply

All Replies

This message was authored by: caesarome

Re: Ordering

Posted by a Superuser, not a Sky employee. Find out more

@keiraL 

We can't see what you ordered as we are customers here so did you pass the credit check when ordering the laptop ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for keiraL
Level 0 icon
Topic Author
This message was authored by: keiraL

Re: Ordering

It says I didn't pass the credit check but then proceeded to send me an email to say they'd sent the SIM card? Sorry my first time doing this so I don't under

This message was authored by: TimmyBGood

Re: Ordering

Posted by a Superuser, not a Sky employee. Find out more

@keiraL 

 

For unknown reasons Sky Mobile feels the need to ship SIMs with hardware that cannot use them.  If you haven't passed the credit check then you aren't going to be receiving the laptop.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: caesarome

Re: Ordering

Posted by a Superuser, not a Sky employee. Find out more

If you didn't pass the credit check and have no use for the SIM card then if you do not activate it then it will be cancelled.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply