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Discussion topic: Ordering

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This message was authored by: keiraL

Message posted on ‎02 Dec 2025 06:00 PM

Ordering

I've tried to order a laptop but it's just saying it's delivering a sim?? How do I know if I laptop will come with it

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This message was authored by: caesarome

Message posted on ‎02 Dec 2025 06:01 PM

Re: Ordering

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@keiraL 

We can't see what you ordered as we are customers here so did you pass the credit check when ordering the laptop ?

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This message was authored by: keiraL

Message posted on ‎02 Dec 2025 06:07 PM

Re: Ordering

It says I didn't pass the credit check but then proceeded to send me an email to say they'd sent the SIM card? Sorry my first time doing this so I don't under

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Message posted on ‎02 Dec 2025 06:21 PM

Re: Ordering

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@keiraL 

 

For unknown reasons Sky Mobile feels the need to ship SIMs with hardware that cannot use them.  If you haven't passed the credit check then you aren't going to be receiving the laptop.

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This message was authored by: caesarome

Message posted on ‎02 Dec 2025 06:21 PM

Re: Ordering

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If you didn't pass the credit check and have no use for the SIM card then if you do not activate it then it will be cancelled.

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