Discussion topic: Hard to find Broadband details on Sky.com or via MySky app.

This message was authored by: Sirtu · ‎02 Dec 2025

Wh doesn't my broadband account show up on my TV profile. I've linked both but can only see TV details i.e. Bills and Invoices..

...its the broadband bill I need to access but its not anywhere on my account!!

This message was authored by: caesarome · ‎02 Dec 2025

@Sirtu

Are you using your main Sky ID to login to your account because as you can not see them both then this dies suggest you are using the wrong details to access your account via both the app and Sky website.

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Discussion topic: Hard to find Broadband details on Sky.com or via MySky app.

Hard to find Broadband details on Sky.com or via MySky app.

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Re: Hard to find Broadband details on Sky.com or via MySky app.

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