Discussion topic: Ordered in error
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Message posted on 24 Aug 2025 07:49 PM
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Ordered in error
I ordered Sports in error as none of us ever watch this channel - how can I cancel
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Message posted on 24 Aug 2025 07:53 PM
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Re: Ordered in error
@Sharon190 wrote:I ordered Sports in error as none of us ever watch this channel - how can I cancel
By calling Sky to give 31 days notice to cancel.
Message posted on 24 Aug 2025 07:53 PM
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Re: Ordered in error
You need to contact Sky and give them the required 31 days notice to cancel it so under “Need more help” might be the number to use:
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
The only issue you mught have is if you have signed up to a contract for the sports channels because if that is the case Sky would be within their rights to make you see it out.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Aug 2025 08:13 PM
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Re: Ordered in error
@Sharon190 wrote:I ordered Sports in error as none of us ever watch this channel - how can I cancel
Hi @Sharon190 I am sure they will allow you to cancel. There was a time when the Sports channels had a specific clause to prevent cancellations in the cooling off period, to deter people subscribing to watch a particular event and then cancel.
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