I already have gone down the official complaint route with Sky - unfortunately yet more wasted time and told to ring technical services after waiting 3 weeks for a response of them reviewing a phone call. Had to chase again to be met by an ignorant, unapologetic technical team man named Simon - suggest he's sent on a customer service course. Has been nothing but an awful stressful experience, but will go through channels needed to make sure Sky are held accountable for their lack of liability [Removed]
Moderator notes: Removed campaigning
