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Discussion topic: Old account
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This message was authored by: firefly7
Message posted on 15 Jun 2026 10:04 PM
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Old account
I haven't had sky for a couple of years and now would like to get a tv package but it's saying my account has been suspended
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 15 Jun 2026 10:07 PM
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Re: Old account
@firefly7 wrote:
but it's saying my account has been suspended
If you haven't been a Sky customer for a few years then that account will have been closed so you need to sign up as a new customer. If you want to use the same email address you need to remove it from this old account first.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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