If that was really what you were told it was poor advice. I would have suggested asking a family member or mutual friend to get the equipment on your behalf.
You haven't said whether the loaned equipment was actually disposed of but if it wasn't, get it returned and keep your proof of posting.
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
