No referral vou hers

[Meg91]

Referred friend and was told we would both get referral vouchers nothing yet. Disgrace.

[GD1]

@Meg91  Did you go through the correct process to refer a friend?  Refer a friend | Sky Help | Sky.com | Sky Help | Sky.com

[Daniel0210]

@Meg91 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

You should receive your reward via email, 45 days after your friend or family member's joined Sky and paid their first bill.

[caesarome]

@Meg91 

When did your friend have their services installed, if it has been more than 45 days ago then there  is an email address you can use to contact Sky about this that can be found under "Any Questions":

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":

[Meg91]

Yes, got an emails saying to look out for vouchers 45 days after 1st bill paid which was July.

[caesarome]

@Meg91 

In that case you will have to email them as per my post above,

[Meg91]

Thanks for this, however it just takes me to a site as if I want to refer someone.

[Meg91]

Why am I not seeing " any questions" link?

[Meg91]

Found other. Not sure of its purpose.

[caesarome]

Have you gone to the bottom of the page on that link ?

[Meg91]

Yes, found it. Can't see it's purpose though.

[MightyQuinn]

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@Meg91 wrote:

Yes, found it. Can't see it's purpose though.

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Hi @Meg91   I thought you had a problem not receiving your voucher? "If it’s been at least 45 days since your friend’s first bill payment and you still haven’t received the link to redeem your reward, please email us".  I thought that purpose was clear?

[Mark39]

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@Meg91 wrote:

Yes, found it. Can't see it's purpose though.

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Er,.so that you can email them to query it?

[Meg91 · Accepted solution]

• Emailed them, thanks.