No internet

[Nias01]

I paid the pending bill but it still says no internet services

[PandJ2020]

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@Nias01 wrote:

I paid the pending bill but it still says no internet services

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When did you pay?  Have you set up a recurring payment method?

[Daniel0210]

@Nias01 
In addition, if your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears). If this is part of a credit agreement purchase (mobile or Sky Glass for example) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment .

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.