Sky make it impossible to unsubscribe from their newsletters, which I'm sure the ICO would be interested to know.
When clicking the link in the email footer it takes you to a landing page to unsubscribe. Once you confirm you want to, you are greeted by an error message and they keep on spamming you:
ODBC error: [Microsoft][SQL Server Native Client 11.0][SQL Server]Failed to update database "AdobeCampaign" because the database is read-only. SQLState: 25000 XSV-XXXXXX Unable to save document of type 'History of service subscription (nms:subHisto)'. SOP-XXXXXX Error while executing the method 'Write' of service 'xtk:persist
Please contact your Sky administrator.
If you go to the My Details page [advised as an alternative route to unsubscribe] then it advises the following to unsubscribe from newsletters:
If you'd like to stop receiving our email newsletters, please use the unsubscribe link at the bottom of the emails.
I have my preferences in the My Details section set with EMAIL as OFF but they just keep on spamming away.
Tried to talk to them on chat but the bot is useless and won't connect me to a human. I'll make a complaint but wondered if anyone had found a way to actually unsubscribe from the newsletter?
