New payment plan is too expensive

[Richare]

Hi. I've been with sky for years now and it's getting too expensive. 

[Mark39]

You may be able to negotiate a discount if you call. Or switch to a new provider to obtain a hefty new customer discount, 

[Daniel0210]

@Richare 
I don't think you mean a payment plan as they aren't allowed on live Sky accounts. It's more likely your discounted minimum term has ended or its ending soon in which case the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.