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Discussion topic: New device

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This message was authored by: Rocky3or3

New device

I have just made a payment via my iPad then a message came up stating a new device had accessed my iPad , what can I do to get rid of this device?

I did notice a while ago that a message kept appearing stating my iPad was not secure

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This message was authored by: caesarome

Re: New device

Posted by a Superuser, not a Sky employee. Find out more

@Rocky3or3 wrote:

I have just made a payment via my iPad


Was this a payment against your credit agreement for it ?

 

That message could be from your Apple account.

 

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This message was authored by: PandJ2020

Re: New device

Posted by a Superuser, not a Sky employee. Find out more

What exactly is this message and where did it appear?

 

(It's more likely it was a statement that the device (iPad) had accessed an account for the first time)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: DaveDrizen

Re: New device


@PandJ2020 wrote:

What exactly is this message and where did it appear?

 

(It's more likely it was a statement that the device (iPad) had accessed an account for the first time)


I think it way Apple products work when connecting  various web sites like Sky. Each time you log in the iPad or iPhone  gives I not sure if the MAC address or the ip address but to Sky it thinks you are logging on with new device even the though it came iPad all the time. I log on to this forum quite a few times a day on my iPad and each time I get email from Sky  saying " New device sign in" when in fact it's the same device just that it sent a different code to Sky.

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