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Discussion topic: New customer

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Avatar for Hannah12345678
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This message was authored by: Hannah12345678

Message posted on ‎05 May 2025 09:30 AM

New customer

I am a new customer my account goes life on the 19th May 

I want to know if I get to keep my old Internet untill this is live as can't be without 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎05 May 2025 09:34 AM

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

@Hannah12345678 .

If you are signing up to Sky Broadband then your current line should remain live until Sky take it over on the 19th May.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎05 May 2025 09:34 AM

Re: New customer

Posted by a Superuser, not a Sky employee. Find out more

If you've switched to Sky your current Internet service woth your existing provider should remain active until the switch takes place on 19 May.

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