0

Discussion topic: New costs too high

Reply
This message was authored by: William102

New costs too high

I have been a customer for about 20 years.  Both my wife and I are pensioners and cannot afford the new monthly costs we have been given.  Can these be reduced please?

Reply

All Replies

This message was authored by: Daniel0210

Re: New costs too high

Posted by a Superuser, not a Sky employee. Find out more

@William102 
Unless you’ve changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts are ending. 

If you're not in a minimum term discounted deal the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: New costs too high

Posted by a Superuser, not a Sky employee. Find out more

Hi @William102   Please see Welcome to the Sky Community. You will note that you are only talking to other customers.

Reply