Discussion topic: New contract
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Message posted on 27 Jun 2025 03:12 PM
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New contract
I would like to know what my new contract will be as it's way to expensive. I had an email to say it would be reduced significantly, but I've not been given an actual price. I cannot afford the price it is at the minute and would be looking elsewhere.
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Message posted on 27 Jun 2025 03:14 PM
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Re: New contract
@Ken103 Have you looked at future bills in the My Sky app?
Apart from that and ringing Sky there's not much we can do as this is primarily a customer to customer forum.
Message posted on 27 Jun 2025 03:14 PM
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Re: New contract
@Ken103
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. Recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 27 Jun 2025 03:16 PM
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Re: New contract
Hi @Ken103 I'm afraid that only Sky can help you. If you decide to look elsewhere then please see Cancel Sky.
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