New customer and recently placed an order for TV & Broadband. Received email confirming the order, then received second email confirming the order has been cancelled despite the original order still showing on my account?
Can I ask which TV service you ordered? Was it Glass?
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Glass is a TV platform where a credit check takes place which I thought you may have failed.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
