Discussion topic: Netflix
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Message posted on 04 Apr 2026 01:06 PM
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Netflix
I have a Netflix account with Sky package and been billed for over a year for Netflix as an add on also
Can this be addressed please and credited accordingly
Thanks
Gerard
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All Replies
Message posted on 04 Apr 2026 01:08 PM
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Re: Netflix
Hi @Anonymous Your question for fellow customers is not clear. Which Sky product do you have, SkyQ, Stream or Glass?
Message posted on 04 Apr 2026 01:11 PM - last edited: 04 Apr 2026 01:11 PM
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Re: Netflix
@Anonymous wrote:
Can this be addressed please and credited accordingly
That's rather unlikely. If the Netflix app on Sky hardware was signed into using the previous Netflix credentials then billing should have moved to the Sky subscription: where that hasn't happened neither Sky or Netflix will accept any liability.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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