20 Sep 2024 07:37 PM
I have two free months of Netflix and wish to cancel it before the end date. I cannot find anywhere how to cancel. Can anyone help?
20 Sep 2024 07:41 PM
Posted by a Superuser, not a Sky employee. Find out moreIs this via Sky or Netflix themselves, if via Sky try either of these:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
21 Sep 2024 09:09 PM
Thank you for this.
No problem. Browse or search to find help, or start a new discussion on Community.
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