Netflix hacked

[LBunzly]

Someone has taken over my netflix account on sky. Esn SKUSKYHQW=0000000000000001000000000972579 Version de software Q300.000.06.00l-5.0.4-2.1.1 Version de netflix nrdapp 2017.1.3/ nrdlib 2017.1.3/mdxlib 2017.1.3/mdxjs v4.9.24-1205/nrdjsv3.10.184 Version de platforms SDK:5.0.6:a4fd52e/platformBuildTime 1586866199/]platformMasterBuildNum 242 Model del dospositibo SKY UK_skytitan Build de IU UI-release-20250321_35990-gibbon-r100 An email hyplus.xyz I cannot remove it and can't watch this app which I pay for through sky. Can anyone help

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[caesarome]

@LBunzly 

You will need to contact Netflix themselves about this.