Netflix charges

[Sandra163]

I think I'm being charged twice for Netflix there's a premium charge of £14.49 and Netflix is included again as part of the Sky Ultimate TV package. I don't think this can be right?

[Brill+Gill]

Hi @Sandra163, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Claire409]

Hi,

I am also been charged a Netflix Premium charge of £14.49 when I haven't subscribed to it so can someone look into my account and get back to me ASAP? Regards