Discussion topic: Netflix Subscription

This message was authored by: KSiddiqui · ‎20 Jun 2024

Super Disapponted with Sky customer service !

Hello,

I have signed up for sky bundle on 18th of June whilst signing up for the bundle over the phone, I clearly asked the sales person if the bundle includes Netflix 4k ulta hd and her answer was yes . I received an email saying package includes Netflix with ads, been on the phone with SKY since yesterday no help at all and answer from cancellation team was please go ahead and cancel you sky tv there is nothing we can do.

Cancel or Stay !

Please look into it and let me know the solution .

@Sky.Sky

This message was authored by: GD1 · ‎20 Jun 2024

@KSiddiqui You're not talking to Sky customer services via the forum, so unfiortunately no one will be able to look into it

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MarkGoldsmith · ‎20 Jun 2024

So just upgrade your Netflix package via https://www.sky.com/mysky/tv

The Standard With Ads tier is the tier included for "free" as part of your Sky Package. You can easily upgrade Netflix tiers via your MySky account.

Sky Stream and Sky Broadband customer

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This message was authored by: TimmyBGood · ‎20 Jun 2024

@KSiddiqui

I'd suggest that no bundled provider could offer Netflix Premium at the same price as Netflix Standard with Ads.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Netflix Subscription

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