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Discussion topic: Netflix Fraud
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This message was authored by: Tortuga
Message posted on 20 Apr 2026 08:00 PM
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Netflix Fraud
My account was hacked and Netflix was added to my account in the early hours of the morning. I was alerted by an email from Sky explaining my 'new package.' A Sky advisor cancelled Netflix for me but more than three days later I can still see the 'elige un perfil' for four users. I'm worried - should I be?
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This message was authored by: Brill+Gill
Posted by a Sky employee
Message posted on 21 Apr 2026 08:34 AM
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Re: Netflix Fraud
Hi @Tortuga, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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