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Discussion topic: Need to return my sky equipmemt

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This message was authored by Rainey2 This message was authored by: Rainey2

Need to return my sky equipmemt

I need you to send me packaging so I can return my sky equipment 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Need to return my sky equipmemt

Posted by a Superuser, not a Sky employee. Find out more

You don't need to send back Sky+ equipment (where you've posted).

 

If you have Sky and you've cancelled, packaging is sent out towards the end of your notice period. If you haven't got it by then, call Sky and ask them to re-send it.

 

We're customers here and Sky won't know who you are from a forum post.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Need to return my sky equipmemt

Posted by a Superuser, not a Sky employee. Find out more

You don't need to send back Sky+ equipment (where you've posted).

 

If you have Sky and you've cancelled, packaging is sent out towards the end of your notice period. If you haven't got it by then, call Sky and ask them to re-send it.

 

We're customers here and Sky won't know who you are from a forum post.

This message was authored by caesarome This message was authored by: caesarome

Re: Need to return my sky equipmemt

Posted by a Superuser, not a Sky employee. Find out more

@Rainey2 

Sky usually sends packaging out near the end of the cancellation notice period of 31 days so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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